Lance's Reflection (Week starting 22 Mar 2010)

Asking students to post their thoughts on what is good and bad customer service in a consolidated blog is a good and need idea. This beats students posting in their individual blogs where the teacher will have a difficult time searching for the post.

We are craking our heads now defining the Lesson Objectives for our Customer Service lesson. ;P

Lance's Reflection (Week starting 15 Mar 2010)

Our group had a much clearer idea on what to do for our group assignment. We would cover EBS Customer Service and had most of the requisite materials such as worksheets, video clips and ppt slides. The question is how to plan the lesson in a most effective manner utilizing the affordances of ICT to pique the interests of NT students in this topic.

eBlogger (Gin Toh)

Hi guys,
As the lesson plan will cover 2 sessions of EBS over 2 weeks, let's get them to contribute to a common blog over the week on their favourite retail services and their reason why.
It can be part of their formative assessment yea?

Gin Toh

Reflection 2 - Esther

Need to:
1) Think about how to incorporate Lance's & Gin's materials into the lesson.
2) And how to incorporate any other ICT tools for the lesson.
3) Put all these ideas into the lesson template (on google docs)

Individual Weekly Reflection (15 - 21 Mar 2010) - Kong Pei Chek

Reflection for the week:

1. Confirm "Customer Service" chapter.

2. Search for materials for presentation, for example YouTube videos.

3. Prepare presentation slides.

Individual Weekly Reflection (8-14 Mar 2010) - Kong Pei Chek

Reflection for the week:

1. Look through Gin's and Lance's materials.

2. Think how to incorporate their materials into our group assignment.

3. Finalize on the chapter to teach.

4. Further improve on Lesson Template.

IWB (Gin Toh)

Hi guys,

Just wondering, anyway we can integrate IWB into our presentation or lesson plan?

Gin

Reflection 1 - Week starting 8 Mar 2010 (Lance Tan)

It is indeed a pleasure working with my current group mates for the ICT group assignment who are all very accommodating and open to new ideas, even though we came from different backgrounds. ;)

During our discussion, we all agreed to work on the topic Customer Service, a topic in the subject: Elements of Business Skills (EBS). I have indeed learnt a lot from our discussion and learnt to see things from different viewpoints. Such is the advantage of Collaborative Learning (COL). I gained a deeper understanding of the affordances of ICT in education and learning.

Individual weekly reflection 1 -esther

Note to Pei Chek: Go change your font size!! (just remove any formatting of the font size to make it back to normal...)

Hmm, don't really know what to say, but I decided to put up my reflection since Pei Chek has already done it. For the group project so far, Lance & Gin have shared with us some of their teaching materials on EBS from their contract teaching stint, so what we're supposed to do now is to think of how we can incorporate some of these materials and some of the activities we can do that involves ICT... So for me, my immediate task is just to add in any ideas onto the lesson idea summary that has been uploaded on google docs.

Individual Weekly Reflection (1-7 Mar 2010) - Kong Pei Chek

Reflection for the week:

1. Begin with the Lesson Template. Think about how to teach EBS lesson.

hello,
Erm.. so wat do we post here huh?

Is it like PBworks for Ed Psych? where we detail our research process here?

Gin Toh

Test test

Hello World!

Pei Chek here

"THOUGHTS AND REFLECTIONS ON WHY WE LOVE ICT... HONESTLY." ROTFLOL

first post

testing, testing 1 2 3!
oh, and lala's just me ~ esther.